These Terms and Conditions of Service ("Terms") form a legally binding agreement between you, the client ("Client," "You," or "Your"), and Growthz.ai ("Growthz.ai," "We," "Us," or "Our"). These Terms cover your access to and use of our services, which include AI-powered marketing strategy, content creation, distribution, and conversion optimization (the "Services").
By using our Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you should not use the Services.
Delay Impact: Delays or failure to provide requested information or access in a timely manner may directly impact Growthz.ai's ability to deliver Services within agreed-upon timelines and may necessitate adjustments to project schedules or deliverables.
9. Upgrades and Downgrades
10. Cancellation and Refunds
Once your current billing cycle ends, your account will transition to a limited access mode. In this mode, you will retain access to:
However, you will no longer have access to active service delivery, new content or creative generation, campaign management, or dedicated support.
Important Note on Deliverables
You are strongly advised to download any required work (e.g., approved ad creatives, content pieces, performance reports) before your final billing cycle ends. Access to download deliverables may be restricted or unavailable once your account moves to limited access. Growthz.ai will permanently delete all account-level data (including creatives and reports) 90 days after the termination of Services.
11. Service Halts Due to Payment Authorization Failure
If a payment authorization failure occurs (e.g., declined credit card, insufficient funds, suspected fraud, or theft of the payment method), Growthz.ai reserves the right to immediately halt Services on the day following the failed authorization (D+1). Services will resume only after successful payment authorization. We will make reasonable efforts to notify you promptly of such issues.
12. Effect of Cancellation
Upon cancellation of Services:
4. Post-Billing Cycle Access
Once your current billing cycle ends, your account will transition to a limited access mode. In this mode, you will retain access to:
However, you will no longer have access to active service delivery, new content or creative generation, campaign management, or dedicated support.
Important Note on Deliverables
You are strongly advised to download any required work (e.g., approved ad creatives, content pieces, performance reports) before your final billing cycle ends. Access to download deliverables may be restricted or unavailable once your account moves to limited access. Growthz.ai will permanently delete all account-level data (including creatives and reports) 90 days after the termination of Services.
5. Service Halts Due to Payment Authorization Failure
If a payment authorization failure occurs (e.g., declined credit card, insufficient funds, suspected fraud, or theft of the payment method), Growthz.ai reserves the right to immediately halt Services on the day following the failed authorization (D+1). Services will resume only after successful payment authorization. We will make reasonable efforts to notify you promptly of such issues.
6. Effect of Cancellation
Upon cancellation of Services:
You agree to defend, indemnify, and hold harmless Growthz.ai, its affiliates, licensors, employees, contractors, agents, officers, and directors from any claims, damages, losses, liabilities, costs, or expenses (including attorney's fees) arising from